Donor Database Administrator

This position is responsible for maintaining and completing administrative duties with the donor tracking software, effectively and accurately managing the gift donation process.  Working in partnership with the finance department is also a responsibility, as is education and training for users. 

Job Duties

  • Accurately and timely perform gift processing tasks- entry, data updates, acknowledgement, receipts, signatures, reporting
  • Act as primary development software “subject matter expert” and ensures all users are properly trained
  • Create required and requested data imports, exports, reports, mail merges and lists
  • In partnership with the finance department, develop and maintain essential financial information to aid in preparation of company-wide financial statements and reconciliations
  • Develop and implement ongoing plans to improve the integrity of the database and to maximize functionality
  • Perform prospect research as directed, generating data to provide as much relevant information as is available to support donor relation activities
  • Complete necessary donor database maintenance to assure accuracy
  • Prepare bank deposits
  • Process donations/receipts from charge cards
  • Provide direction and guidance to volunteers assisting with processing gifts
  • Responds to donor requests for donation records or other year-end tax reports

Core Competencies

  • ­Faith - Commitment to faith-based approach to advocacy for the guests
  • Sensitivity - competently communicate across racial, class and cultural divides
  • Attendance/Punctuality - reliable and dependable
  • Communication - prompt, courteous, respectful, helpful, appropriate, correct
  • Initiative - takes appropriate action without being asked
  • Attitude - positive and supportive of the work and organization
  • Team Participation - supports and helps others
  • Accountability - demonstrates responsibility
  • Cooperation - willing to hear the thoughts of others and work toward a common goal
  • Integrity/Credibility - honest and adheres to moral and ethical principles; trustworthy
  • Compassion - concern for the sufferings or misfortunes of others, leading to action and advocacy


  • Minimum two (2) years’ database management experience
  • Proficient with Microsoft Office Suite and fundraising software
  • Minimum three (3) years’ experience in development or a related field

Working Conditions

  • Regular standing, walking, climbing, crouching, bending, pushing, or pulling
  • Understand, speak, read, and write fluent English
  • Required to talk and  hear
  • Able to lift up to 50 lbs.
  • Able to use fine motor hand functions
  • Frequently exposed to varying temperatures from below 32 degrees to above 80 degrees

To apply:

*Applications and resumes are accepted for current positions only.

  • Print the application and complete it
  • E-mail, fax, or mail completed application (along with a cover letter and resume, if appropriate) to: 

Employment Opportunity
Mel Trotter Ministries
225 Commerce Ave. SW
Grand Rapids, MI 49503 

Phone: 616-454-8249
Fax: 616-454-5255