clinical services

Medical, Dental, Vision & Chiropractic

Make an appointment at our medical clinic. Mel Trotter staff is here to welcome you and put you at ease.

Community Partners Medical Clinic

Any individual experiencing homelessness can make an appointment or walk in for general medical exams, sick visits and primary care referrals at The Community Partners Medical Clinic at Mel Trotter Ministries.

This a collaboration between Corewell Health, Trinity Health-Mercy Health, Grand Valley State University and Michigan State University.

Clinic Hours

Monday, Tuesday & Wednesday: 3:00 p.m. – 7:00 p.m.

Make An Appointment

Individuals may contact the medical clinic directly at (616) 588-8791 or ask an intake specialist for assistance in accessing the clinic. 

Medical exam room

Dental and Vision Clinics

Our dental and clinics are open with varied hours.

Make An Appointment

For information or to schedule an appointment, contact us at (616) 588-8715.

First Step Detoxification Program

We offer a detoxification program to individuals experiencing homelessness in Kent County.

Make An Appointment

For information on admission criteria or bed availability, contact us at (616) 580-8791.

Detox room

New Hope Sobering Center

The New Hope Sobering Center is available to any individual who is profoundly intoxicated or under the influence of illicit substances. The Sobering Center offers a safe and quiet diversion from the hospitals, jails and streets. Individuals admitted to the Sobering Center are provided with a dignified space to sleep, eat a nutritious meal, shower and receive a change of clothing. Everyone entering the Sobering Center is assessed for readiness to change, and in partnership with Network 180, also have the opportunity to meet with an onsite recovery coach.

Staffed with licensed nurses 24 hours a day, 7 days a week.

New Hope Sobering Center has been in existence for over 20 years and is supported by Trinity Health, University of Michigan Health-West, the City of Grand Rapids, and Network 180.

Make An Appointment

For questions or more information, contact us at (616) 588-8794.

Get Help Now

Contact Mel Trotter Ministries for Help

No matter what your situation, we are here for you.

If you are looking to enter Mel Trotter Ministries or Heartside Ministry for the first time, please call (616) 454-8249 and select press 1 for help.

Transforming Lives

“Consistency is so important, getting to see the same person every other week. I love to interact with everyone at Mel Trotter. This makes me happy,” said Sharon with a smile. “I hit rock bottom but I never gave up. I try to say that to everyone I meet—to never give up.”


Sharon smiled at every person who came through her line for COVID-19 screening and testing at Mel Trotter Ministries. She chatted with each one, asked how they were doing, did her best to make everyone feel at ease and cared for. Doing so is her job as a patient service representative for Binson Nursing and Staffing, but it’s also because she knows and loves Mel Trotter Ministries.

*Names and faces have been changed to protect the privacy of our guests.

Looking for More Resources?

We believe that there is not one way to end up homeless and therefore not one way to end it.

We want to walk alongside you to identify your barriers and help you into a track that best fits your needs to be successful, long term. If you are looking to enter Mel Trotter Ministries or Heartside Ministry for the first time, contact our Triage Specialists for assistance.

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