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FAQ

Frequently Asked Questions from Donors

  • What kinds of gifts do you accept?

    Mel Trotter Ministries accepts cash, checks, credit cards, stocks, estate gifts, vehicles and property that does not have a debt tied to it. If you have any questions, please contact Becky Heath at 616-588-8707 or email beckyheath@meltrotter.org.

  • Who can assist me in making a gift to Mel Trotter Ministries?

    Someone from our development team would be happy to help you with making a gift. Please call 616-588-8707 and we can assist you. You can also donate quickly and securely by clicking here. Cash or checks can be sent to:
    Mel Trotter Ministries
    Attn: Development
    225 Commerce Avenue SW
    Grand Rapids, MI 49503

  • What is your non-profit status?

    Mel Trotter Ministries is a 501(c)(3) organization. Your gifts are tax deductible to the fullest extent of the law. Please contact your financial adviser for more information.

  • Does MTM receive government funding?

    MTM receives some state and federal grants to help support special projects and shelter resources, however, the majority of our funding is from private donors: individuals (71%), businesses (13%), foundations and churches (16%). Without our loyal private donors, we would not be able to continue our ministry.

  • Does MTM have any debt?

    No, as of November 2013 Mel Trotter Ministries is debt free.

  • How much money do you need to raise each year?

    This fiscal year, July 2017 – June 2018, our budget is comprised of $6.6 million in cash donations, approximately $2.6 million in in-kind donations and an additional $1 million coming from auto donations, thrift stores, and miscellaneous sources of income.

  • How do I make a stock gift?

    The securities agent who serves the Mission is Mark Oberline at The Oberline Group Wealth Advisors of Raymond James, 2060 East Paris Ave SE, Ste 250, Grand Rapids, MI 49546 (616-974-3362)

  • What planned giving and estate planning services are available?

    Many friends of the Mission are interested in estate planning and desire to receive specialized information. Our development staff members are available to answer your questions or connect you to one of the specialists in all areas of giving, including planned giving and estate planning. Please call 616-588-8707 or view our special Planned Giving Page.

  • How much of my gift goes to programs?

    71 cents of every dollar goes directly to programs. 12 cents goes to administration and 17 cents goes into development. Together, we work to efficiently run the Mission, be good stewards of your generous donations and help more people get homes.

Frequently Asked Questions from Guests

  • Do I have to go to chapel?

    No. While chapel is still offered nightly, there is not requirement for chapel. There are other classes and opportunities offered each night so guests have choices.

    More information about Ministry

  • Do I have to pay for my meal?

    There is no cost to meals for guests who are staying in Emergency Shelter. When guests are ready to move forward into a restoration program there is a small fee to each meal as a part of the savings and financial responsibility portion of the program. Program guests, staff and community members who are not staying at MTM can purchase meal plans that fit their needs.

    More information about meals

  • Is the Mission safe?

    The safety of our guests, staff, volunteers and visitors is our top priority. That's why we invest in Guest Safety Services staff to ensure that everyone feels comfortable, welcome and loved when they arrive here. We ask any overnight guests to go through a metal detector and we have close relationships with the Grand Rapids Police Department, local hospitals and emergency services staff. 

  • Will my stuff be secure?

    Guest items that are unable to go with them into the shelter are stored in a secure location overnight. While we do our best to ensure your items are safe, items that are lost or stolen are not the responsibility of the Mission.

  • Is the food good?

    We are blessed with fresh food that is prepared daily in the cafeteria by the Food Services team. We make every effort to accommodate allergies and special requests. If you have a concern or a special menu request, please talk to a member of our Food Services team.

    More information about meals

  • Is there a curfew?

    Due to the significant numbers of individuals we serve, we need to have a curfew so we are able to accommodate everyone for meals and shelter. Overnight Emergency guests have specific check in times most of the year. During the winter months, these curfews are lifted to accommodate anyone any time of the night. Our goal during this time is to make sure everyone is safe and warm.

    More information about shelter

  • Do you run out of food?

    If you are present during the scheduled meal time, then you are guaranteed a meal. Sometimes meal items change throughout the meal time depending on the number of guests we serve and how much of a food item we have available.

    More information about meals